Privacy Policy

1. Introduction

Opsolute is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud management platform and related services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Company or organization information
• Payment and billing information
• Communication preferences

Cloud Infrastructure Data

To provide our cloud management services, we collect:

• Cloud resource configurations and metadata
• Cost and usage data from your cloud providers
• Security and compliance status information
• Performance metrics and monitoring data
• Log files and audit trails

Technical Information

We automatically collect certain technical information:

• IP addresses and device information
• Browser type and version
• Usage patterns and feature interactions
• Session information and cookies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our cloud management services
• Analyzing cloud costs and providing optimization recommendations
• Monitoring security and compliance status
• Generating reports and dashboards
• Improving our services and developing new features
• Communicating with you about your account and our services
• Processing payments and managing billing
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Cloud Providers: We access your cloud accounts with your explicit permission to provide our services
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training and background checks
• Compliance with industry security standards

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: